★★★★★ 1
DO NOT BUY.
Update: Amazon refunded me the price of the mattress as I can’t really send it back now that it isn’t compressed and we do not live anywhere near a UPS store. I reached out to the seller as it is listed as having a 5 year warranty. The seller has so far only initially offered me a 10% refund, so not honoring their warranty at all. I have refused this and asked for either a full replacement or a replacement section for the one that is defective. We will see if they stand by their warranty!
The package came SO compressed that one of the foam inserts never recovered. We opened it according to instructions, let it sit for 72 hours, and edges of foam were all so stuck together they did not rise properly. I had to take every piece out of both covers, manually pull apart the edges, and then let it rise again. We tried everything to get the third insert to be like the others- put it in a warm environment, put it in the bathroom where there is some more damp air, and still isn’t like the other two. It feels different as well- softer than the other two pieces. It’s like it is a totally different foam. It doesn’t fill out the cover completely and it is consequently very uncomfortable and not useable as one whole section is softer and thinner than the rest. I would like to return it but not sure how now that it is not compressed. Would not buy this product again. Very frustrating.
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Reviewed in the United States on December 30, 2025
