★★★★★ 5
Nearly 3 years later, Asurion had my back :)
In Nov of 2017 I bought a $900 35" Ultra wide PC monitor for Gaming and Work.
It was made by a company called AOC/Envision and I bought it through amazon.
The monitor had a 3 year warranty that I was still within but they said no to a defect that they said was only covered for 1 year, even though it wasn't the type of defect that was only covered for 1 year.
LUCKILY, back in 2017 I had purchased an Asurion insurance policy with this monitor.
I told an Asurion agent in a instant messaging chat window on the Asurion website my problem and she sent me postage in an email. I shipped my product and in 5 days from shipping it I received a text telling me that it was beyond repair and I would be getting a FULL REFUND!
Not 2hr later, in an email, there it was, an amazon gift card code for $900
I will not be making any big purchases without an Asurion plan going forward. Happy customer
Don't buy anything AOC
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Reviewed in the United States on October 16, 2020
