ISO 20000 Service Level Agreement (SLA) Template

ISO 20000 Service Level Agreement (SLA) Template

Marsoni

M251S

$19.00

Get it in 3 business days with 1 day shipping. Friday, May 29

ISO 20000 Service Level Agreement (SLA) TemplateDescription: A Service Level Agreement (SLA) template ISO 20000 is a formal document that outlines the minimum levels of service to be provided by a service provider. It is based on the requirements of ISO 20000, an international standard for IT Service Management, and is designed to ensure that the service provided meets the customers expectations. The SLA template provides a framework for the service provider and customer to agree on the service

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Good quality shelves for the price. Happy with the purchase. They give you assorted hardware to mount each shelf. Wall anchors for masonry or brick and anchors for drywall as well as screws to affix shelf to the wall bracket. The installation was fairly easy but it can be a bit difficult to get the bracket leveled on the wall. The “level” they give you is useless, it is only the tube - not in a housing, so 1 1/2” long. You will need a better level. Basically you place the bracket where you want the shelf to go then make sure it is level and take a pencil to mark the holes. We ended up using a heavier quality wall anchor so only needed 2 anchors instead of the four they send you. Once the bracket is on, slide the shelf onto the bars coming from the bracket and use the 2 set screws to secure it in place. Check for level and if it isn’t you can remove shelf and loosen bracket screws and wiggle the bracket while still attached while retightening screws. We had to re-level one of our shelves this way. Hope this helps and that it makes sense. As for weight capacity I wouldn’t want to put more than a couple of pounds on a shelf. As it is secure, it is hollow inside and too much weight would probably either cause the shelf to sag or damage your wall

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Reviewed in the United States on February 25, 2025

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Emy R.

San Leandro, US

★★★★★ 5

Excellent product with height recommendation

Size: 24 Inch, Color: White, Size: 24 Inch, Color: White

My bathroom renovation is turning out great. These shelves are beautifully stable and show no visible assembly. The idea of these floating shelves is brilliant.

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Reviewed in the United States on February 19, 2026

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Lisa Espinosa

Phoenix, US

★★★★★ 5

Beautiful and sturdy

Size: 24 Inch, Color: White

Excellent quality shelves. All hardware came with them and also the stickers to cover the screws. I also placed a plant on one of the shelves and it’s not leaning and again very nice and secure.

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Reviewed in the United States on May 13, 2026

Verified Purchase

Boise, US

★★★★★ 5

Great shelves

Size: 24 Inch, Color: White

Easy to assemble and comes with everything you need for drywall or wood. Nice color and texture and comes with stickers to hide the holes underneath. I bought two sets of three. These are very long, so I recommend just using two at a time.

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Reviewed in the United States on February 8, 2026