★★★★★ 5
Quiet, that's about the only good quality
UPDATE: Moving to 5 stars! Quickly after my 2 star review (below) the seller reached out and askked to exchange the defective product for an upgraded model at no cost to me. They were attentive and quick in responding, and I received a replacement version that also included the mopping functionality (The first didn't have this), and it works as expected. Customer service was too notch. I wouldn't hesitate to buy again.
This is a lot quieter than my original Roomba, that is still running strong...but I wanted a 2nd robot vac so I could run one on the main floor and 2nd floor of my home. This one doesn't fit the bill, and I will be returning. I ran it while I was at home, and it stopped 4 times, telling me I needed to clean the brush. There was absolutely nothing bound on the brush any of the times. But had I not been home, it wouldn't have finished cleaning because it stops completely when it thinks there is hair. Then, another time, it just stopped running. It didn't say anything, so I don't know why it stopped. I assume it thought it was done, but the whole level of my home wasn't finished. This was all in just the one time I attempted to run it for 1 cycle. When I pushed the start button again, it said something to the effect of starting cleaning, so that's what makes me assume the last cycle was over. It does clean well, and is very quiet; however, it just stops for no reason far too often. I want it to run while I'm at the office, which obviously won't work if I have to be here babysitting it for the imaginary dirt on the brush. This will unfortunately be getting returned. I think I'll stick to the Roomba brand, as I have far less issues with my 10+ year old vac than this new one with all the nice features.
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Reviewed in the United States on March 4, 2025

